Privacy Policy

1. Who we are

FoodClick LLC ("FoodClick", "we") is a U.S.-based company that provides a digital menu platform for restaurants. This policy explains what information we collect on this website and through the FoodClick app, how we use it, and the choices you have.

2. Information we collect

We only collect the information needed to operate the service.

Website: contact form

If you complete the quote form, we receive your name, your restaurant's name, your WhatsApp number, and your location. We use this only to contact you and discuss our service.

App: menu and orders

The app's main purpose is to display the restaurant's menu. Orders are taken by a waiter, so for dine-in service we do not need any personal data from the diner.

App: kitchen display (KDS) and orders

When a restaurant links the app to a kitchen display system (KDS), the order details and, if the diner is at the restaurant, the table number are sent.

• Delivery or pickup orders: first name, last name, contact phone number and, for delivery, the delivery address.
• Chosen payment method: cash or bank transfer. FoodClick does not process payments or store card or bank account details. For transfers, the restaurant contacts the customer by phone to confirm the payment.

Restaurant data

To run the admin panel we store the restaurant's account details and the content it uploads (dishes, ingredients, prices and images).

3. Cookies and analytics

This website does not use tracking cookies, analytics or advertising tools. We only store your light or dark theme preference in your browser (localStorage); it stays on your device and is not sent to our servers.

4. How we use information

• To respond to your quote requests and contact you.
• To provide, maintain and improve the service the restaurant has contracted.
• To deliver orders sent to the kitchen display (KDS).
• To comply with legal obligations.

5. Who we share information with

We do not sell or share your personal information with third parties for advertising. We use providers that process it on our behalf, only to deliver the service:

• Supabase: storage of app data.
• Vercel: hosting of the website and the app.
• Resend: sending the notification email when you submit the contact form.
• Delivery and pickup order data is accessible to the restaurant receiving the order, which handles it under its own privacy practices.
• We may also disclose information if required by law or a competent authority.

6. Retention

We keep contact form data for as long as needed to handle your request and maintain the business relationship. App data is kept while the restaurant maintains its subscription and for any additional period required by law. You can ask us to delete it sooner.

7. Security

We apply reasonable technical and organizational measures to protect information, such as encrypted connections and access controls. No system is completely secure, so we cannot guarantee absolute security.

8. Your rights

You may request access to, correction of, or deletion of your personal data by emailing us at the address below. If you live in a state with applicable privacy laws (for example, California), you may have additional rights, which we will honor as required by law. If you placed an order with a restaurant, you may need to direct part of your request to that restaurant.

9. Children

Our service is not directed to children under 13, and we do not knowingly collect their information.

10. Changes to this policy

We may update this policy. The current version will be posted on this page with its update date.

11. Contact

For privacy questions or requests, email us at menudigital@foodclick.us.